What is the deadline for paying my balance?
You must pay your balance at least 1 month before your arrival at the campsite for rentals and pitches. If you make your reservation less than a month before arrival, we request that you pay the entire amount by credit card.
I’m not 18 yet. Can I come to the campsite with my friends?
We inform you that we only accept minors accompanied by their legal guardian, who must be present throughout the entire stay.
How many people can be on a bare pitch?
The price accommodates a maximum of 6 people.
How many people can stay in a mobile home?
The number of people is based on the mobile home category:
- Plage mobile home: 2 people
- Cottage, Horizon: 4 people
- Azur, Evasion: 4/5 people
- Forest, Grand large: 6 people
- Sable: 8 people.
Extra people are not allowed and babies are included in the number.
I took out cancellation insurance, can I cancel my trip and be reimbursed?
You can cancel your trip if you took out cancellation insurance. You will only be reimbursed if the reason for cancellation falls under the terms of the cancellation insurance. If you have not taken out our cancellation insurance, the camping will not be able to refound you the amount already paid.
What time is check-in and check-out?
When you rent a mobile home or Sahari Tent: Check-in starting at 4:00 PM – Check-out between 8:00 and 10:00 AM.
For bare pitches: Check-in starting at 2:00 PM and check-out before noon.
How does check-in work?
When you arrive, please park outside the campsite and come to the reception to check in. This avoids traffic jams at the entrance.
Bring your booking confirmation or customer reference number and security deposit payment.
The campsite will refuse rental access to people not registered on the reservation contract, or if the number of people exceeds the capacity of the rented accommodation.
What should we do if we arrive late?
Let the campsite know as soon as possible, and we will tell you what to do.
Should we bring our own sheets?
All our rentals have duvets or blankets and pillows. You can bring your own bed sheets or rent bed sheets kits at the reception (1 kit per bed).
Where can I find the inventory for my rental?
You will find the inventory in our website, All mobile homes are equipped with an electric coffee maker and a microwave.
Do mobile homes have a TV?
Yes, in all mobile homes rented directly from the campsite. Mobile homes managed by tour operators such as Tohapi, do not have TVs.
Are pets allowed at the campsite?
Pets are allowed. There is an additional fee of €5/ day. They must be up to date on their vaccines and you must bring their vaccination record with you. Only dogs are allowed, and dogs ofcategory 1 and 2 are not permitted. Pets must be leashed in the campsite.
Is the pool heated?
The indoor pool with water slide and wading pool are heated from April through September. The outdoor pool, water slides and wading pool are heated from June to early September.
Is there WiFi throughout the campsite and is it free?
WiFi is free in all the campsite.
Are there activities at the campsite? Are they included in the price?
Yes, the campsite organizes activities during the July-August summer holidays. They are generally included in the price, with some exceptions.(External service providers at preferential rates: canoeing , paintball, …).
Can visitors use the pool area?
No, pool rules only allow campsite guests access.
When are the snack bar and bar open?
The snack bar and the bar are open from May to September (opening hours during low season available at the reception). In July and August, the bar is open from 10:00 AM to midnight.
What types of grills are allowed?
Charcoal grills are not allowed. Only gas grills are allowed, and you can either bring your own or rent one on site. Electric grills and griddles are prohibited.
How far away from the campsite are the beach, bike paths and downtown?
The beach is 3 km from the campsite. You can get there by car or by bike on the bike path. You can access the bike paths 50 meters from the campsite. There is a paid shuttle during the summer in July-August, schedule and rates available on the tourist office website. Downtown is 5 km away.
